What are the main differences between a counsellor, a psychologist, and a psychiatrist?

The main distinction among these three professional groups is the years and area of university training that they have received.

A professional counsellor has usually obtained a Master’s degree in psychology or a related field, while a psychologist has received a PhD in psychology.

A psychiatrist has completed a medical degree, with a specialization in psychiatry.

Psychologists and counsellors are not covered by Manitoba Health, but psychiatrists are.

Registered psychologists most counsellors and psychotherapists are covered by most extended health insurance plans.

Please check with your insurance provider to verify your coverage.

What is psychotherapy?

Psychotherapy is the therapeutic interaction between a trained mental health professional and a client or patient. The term psychotherapy is often used interchangeably with counseling or just therapy, as all interactions address problems that are psychological in nature. Psychotherapy is typically provided by practitioners with training and education in such areas as psychiatry, psychology, clinical social work, counselling, marriage and family therapy, and occupational therapy.

All of the professionals who offer psychotherapy at Birch Wellness Center have obtained advanced university degrees and have received extensive supervised clinical experience in their chosen fields. Many of us have been working for decades in our chosen fields of practice.

Do I need a referral from my physician in order to receive the services offered at Birch Wellness Center?

You do not need a referral from a physician in order to see one of our specialists unless they have specifically asked for it. However, a referral may be required by your insurance provider. Check with your insurance provider before booking an appointment in order to avoid any unnecessary delays in reimbursement.

What are the fees for the various services provided at Birch Wellness Center?

Fees range according to each specialists training and level ofexperience, from $60 (for a supervised practicum student) –$225 per hour (for a Registered Clinical Psychologist). Many of us provide a sliding scale or a payment plan for those who have limited financial resources. Please ask your specialist about their fee and billing policies.

Does my insurance plan cover the cost of your services?

Most insurance plans will cover clinical psychologists, certified counsellors and psychotherapists, clinical social workers and physiotherapists. Some plans will cover osteopaths and acupuncturists. It is best to check with your insurance provider to determine exactly what coverage you have.

Do you offer in-patient or residential treatment?

Some practitioners offer evening and weekend appointments. Please speak to your practitioner about their hours. Many practitioners also offer virtual or phone sessions for those who are unable to meet in person.

How do I pay for the services offered at Birch Wellness Center?

Payment can be made by cash, cheque, VISA, Mastercard, or Debit. Unless direct billing to an insurance company has been arranged with your specialist, we request that all fees be paid at the time of service and a receipt will be issued which can be submitted to insurance companies for reimbursement. Please ask your specialist about their fees and payment policy.

What are your office hours?

Our reception office hours are from 8:30 am am to 4:30pm, Monday through Friday (excluding statutory holidays). Each practitioner’s hours are flexible as they set their own appointment times. These range from 8 am to 10 pm, and can cover all weekdays, including statutory holidays. Pease check with our receptionist or your practitioner regarding their working hours.

How do I book an appointment?

There are two ways to book an appointment with one of our practitioners. You can call our office at 204-505-0325, extension 100 and speak to Genevieve, our Office Assistant.She will forward any requests for appointments directly to the practitioner requested. If you are a new client looking for services, you will be directed to our Office Assistant or to Louise Blanchard, our Founder, to determine who would be best to meet your specific needs.

You can also email us at reception@birchwellnesscenter.ca  and leave a confidential message. You will usually hear back from us within 24 hours on a weekday or within 24 – 48 hours after a weekend or holiday. You can also contact each practitioner directly through their contact details posted on our website under “Birch Professionals”.

Do you offer evening and weekend appointments?

Some practitioners offer evening and weekend appointments. Please speak to your practitioner about their hours. Many practitioners also offer virtual or phone sessions for those who are unable to meet in person.

What is your cancellation policy?

For most of us, there is no charge for a cancellation made at least 24 hours before the time of an appointment. Sessions cancelled the day of the appointment are usually billed at half the agreed fee, except in the case of emergencies. Please discuss the cancellation policy with your specialist.

Where can I park?

Given our downtown location, we are often asked about parking availability. There is usually parking on CarltonStreet, or on the adjacent streets (Assiniboine, Hargrave, Edmonton, or Broadway). There is a public parking lot on the corner of Edmonton and Broadway, about half a block from our building. All parking in the area is pay parking by kiosk. The kiosks take credit card payments or you can use the App PayByPhone to set up a payment account. Please note – the parking lot at the back of our building is for our staff only. Please do not park there or you will be asked to move your vehicle.

We are dynamic and committed professionals here to help.

Comprised of highly trained professionals who have expertise in issues related to health and wellness.